The Connected Traveller & Customer Experience Summit will bring together leading travel brands to lay the foundations of creating a seamless, connected experience for the traveller.
This unique event brings together the savviest digital pioneers from across travel, retail, airports, airlines, ground transportation and hospitality industries to discuss how to leverage the latest tech innovations, data and partnerships to increase customer engagement, ancillary sales and grow brand loyalty.
Never before has the opportunity (and risk of losing market share) for your business been greater!
What Our Delegates Say About Our Events:
"Excellent conference filling a much needed gap in the travel space"- Jeremy Terbush, VP Analytics, Wyndham Exchange and Rental
" Incredible opportunity to listen and share great information on such a niche component of the industry. I was able to extract take-aways from each section of the agenda!"- Jamie Sidway, Manager- Strategic Analysis, Allegiant Air
"The best conference I have ever attended...!"- Jennifer Yacenda, Associate Director, Channel & Digital Analytics, Starwood Hotels
"Fills an empty space of the cross section of analytics and business intelligence in the travel space. Delighted to be a part of this, please keep it a regular occurence."- Menka Uttamchandani, VP Business Intelligence, Denihan Hospitality Group
"Very interesting conference, lots of good speeches and I met great people."- William El Kaim, Marketing Technology Director - Global Product Innovation, Carlson Wagonlit Travel
"Two fully packed days of useful presentations, discussions and networking. This subject is red-hot!"- Nigel Collett, Principal Consultant, T4G Limited
"I've been waiting for a conference with analytics and it was an amazing, informative event where the speakers shared valuable information. Enlightening!"- Losy Bardsley, Director - Inventory, Distribution & Yield Management, Westgate Resorts
Top 2016 Speakers Include:
Daniel van den Dries
Manager Digital Airport Transformation
Chief Technology Officer
Business Development Manager, Car Hire
Chief Commerical Officer
Regional Manager - Europe
Head of Digital
Experts Who Spoke Last Year:
The Essential, Key Issues that will Dictate the Future of the Connected Traveller:
The digital shift:
How to become more agile and truly embrace the digital services world and a culture of learning and testing
Learn how to use:
The latest technology to engage customers and create a seamless travel experience - from the moment the customer leaves the house
Trapped by an outdated system?
Explore how to overcome legacy issues to prepare your backend for data dominance and get your systems to speak to one another
Privacy, security and compliance:
How to gather, store and utilise data to better serve your customers
The holy grail:
Leverage proximitiy technology and advanced analytics to deliver personalised marketing strategy on-trip
Strategic brand partnerships:
Enhance your competitiveness through strategic partnerships and offer unique competitive advantage