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Event Overview

If you are interested in how CRM can boost sales, build long term customer loyalty and deliver fantastic bottom line results for your organization, then this is the one event you really can’t afford to miss. Over the course of two information packed days, you will experience a wide range of thought provoking and challenging sessions designed to stimulate and inform.

Hear what last year's delegates had to say...

Good presenters, interesting insights, relevant questions
Greg Brown, Choice Hotels
It was great to learn from and interact with the best CRM marketers in travel
Jeff Rosenzweig, Travelocity
I think the conference was great in bringing many diverse experiences under one roof in an attempt to share best practices
Shailja Gulati, American Express
I found all of the presentations very insightful and valuable. Having insights from other travel industry players with many years in the loyalty business was great.
Judy Richards, WestJet
Great input! It was really interesting to hear competitors sharing their practical ways to make CRM happen Romain Sibille, Grupo Posadas
Very informative and well organized
Kerry Mack, Highgate Hotels