The compelling incentives that are too good to ignore

• Customer convenience is key - half of your customers will bounce from your booking page if their preferred payment is not offered
• Look at how implementing alternative payment methods will increase conversions and customer loyalty
• The lower transactional costs that alternative payment solutions give you means they potentially pay for themselves. Find out what will work for you
• Expand your market by using payment methods of choice to target and penetrate lucrative demographics
• What new payment solutions are essential for the growth and survival of your business - where does the complexity of the solution set-up not offer ROI?

• Speaker TBC

Developing a global payment strategy

• What payment options have the worldwide penetration to warrant being a must-have for any travel company? Are there any standards?
• Cards, transfer, pre-pay... Learn the differences between each regions so you are able to successfully tackle the challenges that await
• Evaluate the benefits of having a worldwide solution versus offer each region their payment method of choice
• Look at how innovative payment methods can increase revenue by removing the barriers to booking, allowing you to increase your growth in lucrative emerging markets
• Discover the win-win of multi-currency pricing: customer convenience, no risk and extra revenue - find out what you are missing out on!

• Chris Amenechi, eCommerce & Distribution Planning, Continental Airlines
• CFO or COO, SkyTours
• Marian Madara, eCommerce Specialist, SkyEurope

Protecting yourself and your customers

• Savings and security go hand in hand - evaluate the latest technologies and initiatives that will save money and increase consumer confidence in your brand
• Opodo managed to reduce their loses from fraud by a 'six-figure amount' in six months - learn how to prevent fraud damaging your profits
• Stay on top of compliance with an essential briefing for all travel payment professionals, also what are the major card companies doing to assist your online transactions?
• As an intermediary how can you offer convenience to customers and be a partner of choice for suppliers?

• Martin Shields, Senior Manager Ecommerce, Visa International
• Meta Backman, Corporate Security, Finnair
• Odd Langvatn, Managing Director, Wideroe Internet AS
• Sue Conroy, Fraud Prevention Manager, Eurostar
• Norbert Krawczonek, eCommerce Specialist, Lot Airlines

With expert questions from:

• Ken Muir, Global Payments Manager, BA

Mobile payment - vision or reality?

Mobile is set to impact the industry, but how far are we away from a viable mobile payment solution. Hear from thetrainline.com on how they are leading the industry by creating a secure payment method for the mobile travel consumer

• Jeremy Acklam, Business Development Director, thetrainline.com
• Peter Warner, Payment Systems Consultant, First ondemand

The nuts and bolts of a successful payment strategy

• For a large online travel agency like lastimute.com what does it take to develop and roll out a successful payment strategy? From development to strategy find out what needs to be done to make payment a priority in your company

• Niell Pearman, Lead Developer - Payments & Fraud, lastminute.com tbc

Corporate considerations

• What changes do you have to make to appeal to the corporate segment? How can you develop a profitable business whilst maintaining the security and convenience that corporate customers demand?

• Diane Steed, Head of Sales & Marketing, Institute of Travel Management