EyeforTravel Summit Europe 2018

Europe’s largest forum to spark digital innovation and enable partnerships that drive pure profit

Powerful keynotes and dedicated topic focused tracks guarantee you will understand how to:

Reclaim your lost profits from the online media monopolies
Combine API partnerships with data driven insight to ensure your travel product is sold when and where your customer is looking
Create commercial partnerships in a new age of new cross selling and ancillary revenue
Harness voice, AI, and personalisation to create a digital experience so good it inspires customer loyalty
Brexit, blockchain and terrorism - how to thrive in an age when we are battered with external uncertainty

Our Expert 2018 Speaker Line-up Includes:

Clare Gilmartin CEO
Trainline
James McClure GM - Northern Europe
Airbnb
Raj Dhawan CTO
Contiki
Oliver Dlouhy CEO
Kiwi.com
Geoff Andrew CEO
Worldhotels
Dan Christian Chief Digital Officer
The Travel Corporation

Brenda van Leeuwen CEO
Eurail
Rod CuthbertChairman
Rome2rio
David Armstrong CEO
Holiday Pirates
Onno Zoeter Principal Data Scientist
Booking.com
Todd Henrich SVP Corporate Development
Booking Holdings
Anthony Price Director Marketing & Customer
BMI

Four Cutting Edge Travel Conferences Under One Roof

Distribution and Partnerships

The earthquakes in distribution that are changing the game and the partnerships that will guarantee loyalty

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Marketing and Personalisation

Engage and track - master localisation and personalisation to really get to know your customer

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Travel
Technology

The tech tools that will see you engage with your customer and drive revenues through conversational commerce

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RM and
Data

Smart investment in RM technology, going beyond RevPAR and getting your data and commercial teams talking to make actionable analytics More Info

"We started big business partnerships with two individual organizations as a direct consequence of sponsoring the EyeforTravel Summit in London this year!"
- Hjalti Baldursson, CEO, Bokun

Here's a quick sample of who attended in 2017

Job Title	Company
CEO	The Priceline Group
CEO	Momondo
CIO	TUI Group
COO	OdigeO Group
CCO	NH HG
CEO	Eurail Group
CIO	Lufthansa
Chief Commercial Officer	BMI
Director, Client Solutions EMEA	Lonely Planet
Chief Executive Officer	Staycity Serviced Apartments
Director of Distribution Strategy	Starwood Hotels & Resorts Worldwide
Marketing and Customer Experience Director	TUI Group
Head of ECommerce	Gatwick Airport
Head of Sales & Marketing	Amadeus
Commercial Director	Eurostar International Limited
Head of Product	Hostelworld Group
Director, Globalization	Starwood Hotels
Head of Digital	Heathrow Airport
Chief Executive Officer	HotelPlanner
Director of Revenue Management EMEA	Wyndham Worldwide
Chief Commercial Officer	Gatwick Airport
Head of Commercial Products	Gatwick Airport
eCommerce and Loyalty Manager	Aegean Airlines
Head of Business Strategy	Amadeus
VP Brand and Guest Journey	Scandic
VP Pricing & RM - UK & Ireland	Accor Hotels
VP Revenue Management	IHG
Chief Commercial Officer - Advertising and Partnerships,	lastminute.com
VP Marketing & Brand Development	Melia Hotels International
Head of European Marketing and Localisation	Viator
Global Head of Hospitality	Trivago
Group Complementary Director	Thomas Cook
Head of Revenue Management & Pricing Development	Brussels Airlines
Director Revenue Management and Pricing	Vueling Airlines, S.A.
SVP MARKETING INNOVATION LAB	ACCOR SA

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"It was my first time to TDS and I have to say it really exceeded my expectations in terms of quality and variety of presentations, networking options... 2 days well spent!"
- Linda Steingrimsdottir, Online Distribution Manager, Icelandair

Europe’s largest forum for the travel, hospitality and passenger transport executive using digital & data to:

Create new digital products:

That allow travel suppliers to create a digital experience so good that it doesn’t just sell direct, it drives lifelong loyalty
Negotiate partnerships that give you customer insight:

Know at the right time, with the right message what product your customers want. Fueled by API technologies, data and insight is flowing between travel companies. This takes your customer insight to a whole new profitable level and crucially these profits stay within the industry
Exploit new platforms:

Conversational commerce backed by AI allows direct sales, better service and cuts costs. Whether via web, brand app or through messenger apps (900 million FB messenger users compares favourably with 100 million Uber users) the industry is uniting chat, service and commerce.
Drive data enabled personalization:

Personalisation of product, message, payment and the very relationship you have with your customer is being revolutionised through analytics, data partnerships and machine learning. The result is higher conversion rates, customer loyalty and profitability

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Five BIG ideas the summit will tackle:

Driving direct
distribution

Explore the strategies driving direct sales and the technologies that can make your brand more visible to travellers

Building new
partnerships

Discover how to build partnerships that drive revenue AND customer loyalty through the latest personalization tools and techniques

Marketing
Strategy

Learn how to implement the latest strategies in mobile, content, storytelling, loyalty and much more

Data & Revenue Management
Strategies

Find out the latest in the world of RM & Analytics, including case studies on how companies have changed their RM strategies to keep up with the competition

Understanding upcoming technology platforms

Find out what technology you should be investing in and what the top players in the industry are doing

Where the Travel Industry Comes to Do Business

450+

Senior Travel
Executives

60%

of our Speakers
are C-Level

20+

Hours of Dedicated
Networking Time

"Every year I attend the massive fairs, like WTM and ITB, where networking is only possible if you make an appointment... TDS is much smaller but very specific, perfect for networking with the right people (more decision makers, not so many sales persons."
- Federico Giusiano, Content Solutions, ArrivalGuides

DOWNLOAD THE 2018 EVENT BROCHURE

Full speaker list • Full conference agenda • Audience Breakdown

Here’s who attended in 2017

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Who Attends This Event?

2017 Type of Company

2017 Attendee Seniority

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Agenda at a Glance

Day 1 - 4th June

Opening Evening Keynote - Setting the Scene!

The Ground Beneath Our Feet Is Shifting - How Should You React?

Day 2 - 5th June

Keynotes

How the Big Boys and New Pretenders Can Grow

How to Grow a Multimillion B2C Travel Brand in the Face of “Unaffordable” Online Monopolies?

Morning Networking Break

Technology Keynotes - Disruptions, Threats and Huge Opportunities

Blockchain Demystified - How will it change your business?

Voice, AI, and Personalisation - Avoid Sloppy Investment and Join the Revolution

Networking Lunch

Distribution & Partnerships

Marketing

Technology

Discover the Customer Happiness Index that Drives Direct

What is the Next Big Thing to Capture a Loyal User?

Digitalisation that Drives Profit - The Eurostar Story

Tours and Activities - The Next Big Frontier or an Industry Under Attack?

Reach the High Frequency Dreamer and Gain Untouched Profits

Dynamic Packaging - Master the Tech Behind Ancillary Revenue

Pioneer the Futuristic Customer Journey - Video, Voice and Robots

Afternoon Coffee Break

Drive Direct through Mobile-led Distribution

Change the Customer’s Habits to Inspire Loyalty - Apps, Content and Customer Love

Panel: Asian Technologies that Shake the World

Future Mobility in Ground Transportation - Harness Multi-Modal Dynamics to Generate Growth!

The Best Way to Spend your Money

Day 3 - 6th June

Keynotes

The Partnerships You Need to Succeed

Integrate Ancillary Revenues: Tours, Rail, Fintech and Payments

Morning Networking Break

Data and Analytics

Revenue Management

Strategy

Fusing Data and AI for a Customer First Approach

The Migration to Dynamic Rates

East meets West - Dive into Asian Distribution and Tech Frontiers

Overcome GDPR - A Law in Full Force

Fight Inventory Devaluation and Track Down Alternative Revenue

Enhance Visibility across all Distribution Partners for All-around Growth

Master Visualisation to Turn Insight into Profit

Pricing and Yield Technology - When to Invest and When to Reject

Networking Lunch and Beginning of Workshop

See the full agenda

Beginning of Workshops - Hands on. Practical. Profit-Driven.

Practical and no-nonsense use-cases that you can directly apply
Get the tools in your mind and in your hands to get back to the office and make new profits
Hear challenges overcome and goals met that you can use to drive success

Go to Day 3 of the agenda to find out more!

"In 2016 and '17 the power and prices of the online giants truly inspired travel innovators in commerce, tech and data to create new ways to sell billions of Euros in travel products...all without using Google. These innovators are already confirmed to be part of EyeforTravel Europe. You should too."
- Tim Gunstone, Managing Director, EyeforTravel

See what attendees say about attending EyeforTravel Europe

EyeforTravel Europe is where the European online travel industry meets to learn, partner and do business. Click on the video to see what our delegates have to say.

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"The Travel Distribution Summit by EyeforTravel, was a valuable conference with some very interesting presentations and good networking opportunities... I would recommend it to anyone in the travel industry looking to learn more about what the future holds."
- Fergal Byrne, Head of Online, The Doyle Collection