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EyeforTravel North America unites leaders from world leading hotels, airlines, casinos and car rentals to win bookings, deliver personalized customer experiences and upsurge revenue.

The challenges you face are clear, margins diminish, the alternative lodging tornado rips through your revenues, the parity nightmare grinds on and there are calls that traditional loyalty is dead.

At this must attend show, these challenges will be met with serious experiential innovation, a penchant for AI and analytics and an evolutionary approach to loyalty. Here’s what you’ll discover:

PRICING & DISTRIBUTION CX, MARKETING & LOYALTY
  • Claw back the customer from the alternative lodging storm with hybrid business models and fresh USPs
  • Navigate the brutally fragmented distribution jungle and cut acquisition cost with a rich and diverse distribution mix
  • Achieve intense forecasting precision with new infrastructure and innovation on price elasticity
  • Master personalized & dynamic pricing and trigger major cash-flows in your ancillary revenue!
  • Wake up from the parity nightmare with rate shopping tools and customer-centric closed-end user groups
  • Embrace automation and predictive analytics to make 1000 personalized messages for 1000 individuals
  • Develop a golden attribution model across every touch-point and make your customer trackable at every stage in the customer journey
  • Achieve thriving personalization in the CCPA and GDPR era and use the legislation to earn your customer’s trust
  • Grow frictionless consistency between channels and great self-service on mobile to boost your direct revenue
  • Upgrade your marketing and CX game with priceless destination activities and become the number one lifestyle brand
Track diagram

“When we talk about technology and artificial intelligence transforming hospitality, and how data and analytics are fueling this change, we never forget that ultimately it will continue to be people who bring it to life”


Chris Silcock
Chief Commercial Officer and EVP, Hilton

The Expert Speaker Line Up for 2019

Chris Silcock
Chris Silcock

Hilton

Chief Commercial Officer and EVP

Jim Gannarelli
Jim Gannarelli

Stoney Nakoda Resort & Casino

Chief Financial Officer

Michael Marino
Michael Marino

Caesars Entertainment

Chief Experience Officer, SVP Marketing

Kerry Mack
Kerry Mack

Highgate Hotels

EVP Revenue & Distribution

Eliot Hamlisch
Eliot Hamlisch

Wyndham Worldwide

SVP, Loyalty & Partnerships

Michele Smith
Michele Smith

Woodland Park Zoo

Chief Financial Officer

Montgomery Blair
Montgomery Blair

Hertz

VP Revenue Management

Debbie Johnsen
Debbie Johnsen

The Watergate Hotel

Digital Marketing Director

Greg Roberts
Greg Roberts

Atlantis Resorts

Vice President, Data Sciences

Tata Crocombe
Tata Crocombe

Aitutaki Lagoon Private Island Resort

Managing Director

Mark Molinari
Mark Molinari

The Venetian Resort

Vice President of Strategic Initiatives & Marketing Programs

James Hansen
James Hansen

Kolter Hospitality

Vice President, Sales & Marketing

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Be the first to access the complete speaker line-up; agenda and audience break down

Meet with senior distribution, marketing and pricing decision-makers from the world’s leading travel companies

Logo of: tripadvisor
Logo of: google
Logo of: booking.com
Logo of: american airlines
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Logo of: best western
Logo of: cathay pacific
Logo of: choice
Logo of: copa airlines
Logo of: expedia
Logo of: hertz
Logo of: hilton
Logo of: hyatt hotels
Logo of: ihg
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Logo of: accor
Logo of: cruise be
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Logo of: marriott
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Logo of: skyscanner
Logo of: trivago
Logo of: universal orlando resort
Logo of: virgin atlantic
Logo of: wyndham
Logo of: twitter
Logo of: amazon
Logo of: hopper

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Be the first to access the complete speaker line-up; agenda and audience break down

Don’t just take our word for it – see what your peers said about our previous event

Join the Industry at this 80% Decision Maker Event

Decision Makers in Attendance


Dominated by Travel End User Brands


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Be the first to access the complete speaker line-up; agenda and audience break down

The Four Core Job Titles waiting for you to Join Them

Distribution Pricing Marketing CX

Masters of eCommerce, direct distribution and sales will explore how you can knock down the cost of acquisition, increase margins, weather through the alternative lodging storm and take back control of the parity head-ache!

Heads of Revenue Management, Pricing and Yield will show you how to achieve immense precision in forecasting, serve up personalized and dynamic offers to the customer and pursue an unbundling strategy that makes your revenues soar

Chief Marketing Officers and leaders in Brand, Loyalty, SEO and Social will see you become a pro at keeping up with Google’s changing algorithm, exploring personalization for each individual, and show you how to convert marketing spend into lifetime customer loyalty!

The leaders in Customer Experience are joining the event to show you how to achieve state-of-the-art CX at every touchpoint, make big bets on tours and activities to become an experience-led brand, and achieve loyalty-winning CX in the GDPR era

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Be the first to access the complete speaker line-up; agenda and audience break down

The Critical Topics Covered that will see your Profits Soar:

Want to be involved or just have a question? Get in touch below

Leo Langford

Leo Langford

Event Director
EyeforTravel

Phone: +44 (0) 207 375 7158 (Global)

Phone: +1800 814 3459 x7158 (US)

Email: leo@eyefortravel.com

ellie_brolly

Ellie Brolly

Sales and Partnerships Manager
EyeforTravel

Phone: +44 (0) 207 375 7224 (Global)

Email: ellie@eyefortravel.com